Privacy Policy

                                                                                                                                            

Effective Date: May 1, 2025

Gerino Alejos LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you interact with our website or services, including SMS communications for account notifications.

 

What Personal Information We Collect

We may collect the following types of personal information:

  • Full name
  • Phone number (including SMS opt-in status)
  • Email address
  • Mailing address
  • Date of birth (as required for insurance purposes)
  • Information entered into contact or quote request forms
  • IP address and browser/device information from web activity

 

How We Use Your Information

Your information is used to provide services, communicate with you, and enhance your experience, including:

  • Sending account notifications via SMS (e.g., policy updates, billing alerts, service reminders)
  • Responding to inquiries, quote requests, or customer service issues
  • Processing insurance applications and delivering quotes
  • Sending optional promotional messages (only if you have given explicit consent)
  • Conducting internal business operations, analytics, and compliance reviews

 

Who We Share Personal Information With

We do not sell your personal information. We may share it only with:

  • Licensed insurance carriers and brokers as necessary to fulfill your request
  • Trusted third-party service providers (e.g., SMS, CRM, or email platforms) strictly for business purposes
  • Regulatory or legal authorities, if required by law

SMS consent is not shared with third parties or affiliates for marketing purposes. Your consent to receive SMS messages is used exclusively for communication between you and Gerino Alejos LLC.

 

Your Choices & Rights

You may opt out of SMS communications at any time by replying STOP. You may also:

  • Request to access or update your personal information
  • Withdraw your marketing consent at any time
  • Request deletion of your data, subject to legal obligations

To exercise these rights, contact us at:
📧 [email protected]
📞 (956) 687-3334

 

Data Security

We protect your data using secure, encrypted systems. Only authorized personnel can access your information.

 

Accessibility and Visibility

We ensure our Privacy Policy is:

  • Easily accessible on every page of our website via footer link
  • Linked near all web forms where personal or contact information is collected
  • Clearly stated near any SMS opt-in checkbox to ensure transparency

 

Updates to This Policy

We may update this policy to reflect new regulations, technology, or practices. The latest version will always be available on our website, with the “Effective Date” clearly stated.